BSBWRK520 Manage employee relations

The objective of this assessment is to assess your skills as would be required to manage employee and industrial relations matters in anorganisation. It involves developing and implementing employee and industrial relations policies and plans and managing conflict resolutionnegotiations.

The Managing Director has specifically asked you to:

Develop a plan outlining how the organisation, in the current industrial relations legislative environment, should go about investigating and settling this dispute to everyone’s satisfaction.

Your plan should cover aspects such as desired negotiation outcomes of the parties, negotiating strategy and timeframes and the best method of advocating the organisation’s position in the negotiations to obtain agreement.

1. Provide details of any specialist advice you may need to obtain to do this (both internal and external to the company.) What do you expect from these providers?
2. Explain how you will document the resolution that aligns to the organisations objectives and, if necessary, certify the agreed outcomes within the relevant jurisdiction.
3. Draft and attach, as appendix 1, a brief implementation plan to implement the agreement.
4. Advise the MD what the options are if an employee or group of employees fail to abide by agreement (s) made to resolve the grievance/dispute.
5. Develop a policy and / or a procedure that provides a mechanism that identifies and resolves future grievances before they escalate to disputes.