BSBMGT502 Manage People Performance

For this assessment you will need to perform the following tasks. These tasks will need to be completed and submitted in a professional, word processed, format. Each task must be 1000 words minimum in length.

Task 1

Your task is to choose 1 person who could be employed by your company and complete the fol Your task is to choose 1 person who would be employed by your company and complete the following:

1. Allocate their work load and tasks (please discuss their roles and their performance measures for at least 3 tasks) include in your answer how you:
a. Consult relevant groups and individuals on work to be allocated and resources available PC1.1
b. Develop work plans in accordance with operational plans PC1.2
c. Allocate work in a way that is efficient, cost effective and outcome focussed PC1.3
d. Confirm performance standards, Code of Conduct and work outputs with relevant teams and individuals PC1.4
e. Develop and agree performance indicators with relevant staff prior to commencement of work PC1.5
f. Conduct risk analysis in accordance with the organisational risk management plan and legal requirements PC1.6
2. Then you are to discuss how you would assess their performance for each of the listed tasks and discuss the measures used to assess, including:
a. Design performance management and review processes to ensure consistency with organisational objectives and policies PC2.1
b. Train participants in the performance management and review process PC2.2
c. Conduct performance management in accordance with organisational protocols and time lines PC2.3
d. Monitor and evaluate performance on a continuous basis PC2.4
3. Then you are to discuss how you would manage follow up discussing all aspects from developing a performance improvement plan to termination including:

a. Conduct formal structured feedback sessions as necessary and in accordance with organisational policy PC3.5
b. Write and agree on performance improvement and development plans in accordance with organisational policies PC4.1
c. When and how you will Seek assistance from human resources specialists, where appropriate PC4.2
d. Reinforce excellence in performance through recognition and continuous feedback PC4.3
e. Monitor and coach individuals with poor performance PC4.4
f. Provide support services where necessary PC4.5
g. Counsel individuals who continue to perform below expectations and implement the disciplinary process if necessary PC4.6
h. Terminate staff in accordance with legal and organisational requirements where serious misconduct occurs or ongoing poor-performance continuesPC4.7

Task 2

For this task you must research and answer each of the following questions in your own words: 1. Outline relevant legislative and regulatory requirements KE1 2. Outline relevant awards and certified agreements KE2 3. Explain performance measurement systems utilised within the organization KE3 4. Explain unlawful dismissal rules and due process KE4 5. Describe staff development options and information KE5

Your task is to manage people performance in a workplace environment over a period of time. In order to demonstrate your ability to manage performance you will be required to consistently and effectively:
1. Consult with relevant stakeholders to identify work requirements, performance standards and agreed performance indicators PEA
2. Develop work plans and allocate work to achieve outcomes efficiently and within organisational and legal requirements PEB
3. Monitor, evaluate and provide feedback on performance and provide coaching or training, as needed PEC pc3.3 PC3.2
4. Reinforce excellence in performance through recognition and continuous feedback PED PC3.3 PC3.1

5. Seek assistance from human resources specialists where appropriate PEE
6. Keep records and documentation in accordance with the organisational performance management system PEF PC3.4
To provide evidence of the above you are to choose one person and complete the following activities:
7. Determine the work they are required to do
8. Develop a work plan for the person ensuring work is allocated efficiently and in a cost effective manner
9. Confirm the performance standards required
10. Discuss performance standards with the person
11. Conduct a risk analysis
12. Design a performance management and review process for this person
13. Discuss the performance management and review process with the person to ensure they understand
14. Conduct a performance management activity with this person after you have monitored their performance over time
15. Provide feedback to the person about their performance
16. Discuss poor performance with relevant people
17. Provide coaching and mentoring and support services as required
18. Document the persons performance
19. Develop a performance improvement and development plan for the person with assistance as required
20. Provide recognition when performance is excellent
21. Provide counselling for the person when performance does not improve and implement disciplinary processes where necessary
22. Terminate staff as required
Where these steps are not possible to demonstrate (such as terminating a person) you should provide a procedure that outlines how this process would take place.