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MNG81001
AU
Southern Cross University
1. Week 6 tutorial (beginning 9th December): the class will be divided into groups of eight with each student given a role to play on this newly created virtual team.
Please get into character of that team member as you decide the impact of your assigned national culture on communication and team performance (for example,
negotiation, relationship management, role of language, social power and conflict resolution).
2. Week 8 tutorial class (beginning 6th January 2020): the first telephone conference call role-play. Allocated time per team 10 minutes. After the role-play, the class
should discuss what went well during the conference call and what the problems were. Discuss initial concerns, strategies and expectations for the call.
3. Answer the following three (3) questions associated with the case. This forms the written part of the assessment task. Use seven (7) sources to support your
claims and build your argument.
i. How best can Jane manage all the differences in communication styles, world views, customs, rules and roles that each team member will bring to the table?
ii. Discuss the challenge of managing multicultural communication in virtual teams.
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