1. Develop a requirement matrix to show both customers and employees requirements of the system.
2. The FMC diagram of the planned system
3. Use case diagram
Item 3: Draw a use case diagram for “online purchase”, “personalise the service”, “payonline” , “tracking”, and “provide feedback for a product” (i.e. everything in one use case Each use case should start with a verb and should be between one to three words. In a fewsentences also explain your use case diagram and justify the choices you made.Do not copy. Do not distribute. All teaching content and documents are copyright protected
Part 2:
4- Class diagram
Item 4(a):
- Identify the business objects (classes) related to the new business website which are essential for the functionality of the new system in terms of customization and the communication between customers and the company (using chatbot and feedback section on the website).- You need to mention two to four attributes and at least one operations/methods for each class in the class diagram. You may want to experiment freely online available chatbots, social media… to identify
suitable attributes and operations/methods.- Show the correct relationships between classes (association, generalization, composition,aggregation) and specify the cardinality of the relationships.
Item 4(b):) Use a table as below to explain each class, the attributes and justifying its relationship with the other classes.
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