HLT60112-Manage a Practice

Assignments needed all completed together. Assessment 1: Workbook This written task consists of twenty (20) short answer questions, and is designed for you to develop and demonstrate the essential knowledge required to establish and manage a sustainable natural therapies practice. Assessment 2: Business Plan This project requires you to research and apply the essential knowledge required to develop a basic business plan that addresses strategy and risk; outlines operational, marketing, and financial plans, and incorporates the legislative requirements to set up a natural therapies practice. Assessment 3: Action Plan This case scenario requires practical application of the essential knowledge and research to develop and plan the implementation of appropriate financial, operational and human resource management strategies, policies and procedures to expand their business and support sustainable growth.

1.According to the Australian Natural Therapies Association there are many factors within your control that can determine the success of your new practice.  List (in order), the five (5) you consider being most important.

2.List the six (6) key sections typically included in a basic business plan.

3.List five (5) examples of resources you may require to operate a practice.

4.Research Commonwealth and legislation relevant to your State/Territory, Australian/New Zealand standards and industry codes of practice and industry guidelines.  List the name, date of publication and official URL:

a.The peak natural therapies industry body, code of ethics and professional conduct 

b.Regulation for unregistered healthcare workers 

c.Privacy, confidentiality and disclosure 

d.Client medical records management 

e.Financial records management

f.Workplace health and safety 

Section 2 – Financial Management

5.List three (3) reports that can help you monitor and manage your practice’s financial position

6.Name two software systems that can be used to manage financial documentation.

7.List three (3) potential sources of small business funding.

8.What are the four (4) Australian Taxation Office requirements for small business record keeping?  Refer to https://www.ato.gov.au/General/Other-languages/In-detail/Information-in-other-languages/Record-keeping-for-small-businesses/  

Section 3 – Practice Managemen

9.Review your local council website and/or call them to determine what planning permits or other statutory requirements might apply to:

a.Practice from your own home 

b.Renting and practice from commercial premises

10.Hartman (2014) lists seven (7) tips for running effective meetings in the article for Forbes.  Read it here http://www.forbes.com/sites/forbesleadershipforum/2014/02/05/seven-steps-to-running-the-most-effective-meeting-possible/#3a550a011054 list and in one sentence briefly describe the steps.  

i.

ii.

iii.

iv.

v.

vi.

11.The Victorian State Government provides a range of business planning resources.  Review the section ‘Set Up A Stock Control Process’ (2016), available at http://www.business.vic.gov.au/money-profit-and-accounting/financial-processes-and-procedures/set-up-a-stock-control-process and list the five (5) considerations for implementing a stock control policy:

12.Insurance is one treatment option to transfer or minimise risk.  Referring to information provided by ANTA at http://www.australiannaturaltherapistsassociation.com.au/membership/insurance.php  List the legal responsibilities the professional indemnity plus public liability insurance covers .What is thee minimum value of professional indemnity covered required by ANTA and BUPA?

13.Provide three (3) practical strategies that you could implement to make your practice more ‘child-friendly’

14.Provide a brief definition of the following, and an example relating to child protection

Policy – 

Procedure –

15.Provide three (3) practices examples of environmentally sustainable practices that could be applied in your clinic.

Section 4 – Human Resource / Personnel Management 

16.Provide three (3) examples of strategies to support staff.

17.Research and identify (using bullet points) continuing professional development opportunities in your region or state/territory; and types of employment / roles that you may experience during your natural therapies career

18.Provide three (3) examples for monitoring staff performance in a health care environment that support ethical practice and regulatory compliance.

19.List five (5) details or documents that an employee record should contain.

20.In a paragraph (approximately 150 words) describe how you would show support and respect for cultural differences and manage diversity in your practice.