BSBMGT517 Manage Operational Plan

You have been asked to develop an Operational Plan for National Camper Trailers for their Assembly and fitout department. In consultation with relevant personnel, colleagues and specialist resource managers you have discovered issues within this department which have been highlighted in the NCT Strategic Plan – Assembly & Fitout 2016 document.

Part A - Develop an Operational Plan

Research and analyse this document to enable the development of an Operational Plan (at least one page)

Ensure your Operational Plan includes the following:

1.Consultation processes as an integral part of the operational planning process;

2.Key performance indicators (KPI’s) to measure organisational performance; 

3.Acquiring physical resource and service requirements;

4.Employees are recruited and /or induction and develop personnel in line with NCT policies and procedures (including *supporting information sources)

5.Intellectual property rights and responsibilities in recruitment and acquisition of resources and services

6.Outline the legislative and regulatory context relevant to the operational plan of NCT

7.Outline NCT policies, practices and procedures

8.Monitoring Processes including;

Develop performance systems to assess progress in achieving profit and productivity plans and targets. 
Document systems to ensure that mentoring and coaching are provided to support individuals and teams to effectively, economically and safely use resources

9.Include two (2) **contingency plans

10.Detail of how variation will be made to the plan

11.Approval is obtained for the plan from relevant parties

Supporting information sources may include documents such as; HR reports or spreadsheets highlighting potential input and outputs, cost of additional staff according to minimum award rates etc…   

Choice two (2) areas and write a contingency Plan for these areas. E.g.:

Failure on KPI’s performance,
Physical resources not available,
HR Resources are not available,
Can’t get physical sign off on the operational plan.

Part B- Additional Tasks

Analyse and interpret budget and actual financial information provided. Use this information to answer the following questions.

Question 1

Describe how you can use budgets and financial information to monitor and review profit and productivity.

Question 2A

Identify and list at least two (2) areas of underperformance.

Question 2B

Based the areas of underperformance in question 2A, recommend solutions to take prompt action to rectify the above areas of underperformance.

Assessment 2: Short Answer Questions

Question 1

Describe how you would effectively implement contingency plans for the operational plan.

Question 2

When creating a proposal for resources, why do you need to ensure that you review a variety of information sources?  Why might you also need to consult with a specialist?

Question 3

Describe how you would effectively explain/communicate the contingency plan and support information to relevant work teams and stakeholders.

Question 4

Describe how you would negotiate recommendations for variation/s to the operational plan and gain approval from designated persons/ group.

Question 5

Describe two (2) models and methods for operational plans.

Question 6

Explain the role of an operational plan in achieving organisational objectives.

Question 7

Explain the budgeting processes..

Question 8

List two (2) alternative approaches to developing KPI’s to meet business objectives

Question 9

Describe how you would implement mentoring/ coaching systems to assist with the success of the operational plan.

Question 10

Describe how you would monitor and review performance systems within the operational plan (80-120 words).

Question 11

Describe how you would develop and implement systems to ensure that procedures and records associated with documenting performance are managed in accordance with organisational requirements.