BSBINN601 Lead and Manage Organisational Change

Question 1

What are the steps involved in the change management process or cycle, the components of a change management project plan (planning) and the procedures for embedding change?
Ans: There are 8 steps that are mainly associated with the change management process as follows.
1)Need to change: it is important to establish an objective as to why the change is required.
2)How to make the change: Now that we have the objective clear, there’s a need to consider the factors, how you make the change.
3)Prioritise the change needs: There will be many factors to be considering therefore, the prioritisation becomes imperative to filter out the most important to the least important.
4)Assign resources to begin plan implementation?

Question 2

Explain how organisational behaviour and the external environment might impact on change strategies.

Question 3

What organisational barriers might need to be overcome and what strategies might be put in place to overcome resistance to change, embed it and support acceptance of change in an organisation?

Question 4

Describe the process of developing a change management project plan.

In the ABC Company Business Report, the key points are:

Over the past 3 months, ABC has lost several of its key managers. This has had a serious effect on the corporate culture.

Executive management have not yet found qualified replacements for these managers. Instead, they have been hiring unqualified trainees to cut further operational costs.

Competitors have begun to take market share and ABC has not implemented the required changes to products and services to stay relevant in the market. As a result, ABC is finding it very difficult to stay competitive.

New technologies have been purchased but not yet implemented throughout the organisation because the required training has not been organised. As a result, resources are either lacking or not being used effectively.

As a result of the financial standing, cost cutting has been inevitable. This has been very emotionally taxing on staff and ABC has had to sublet part of its office space.

Due to the business downturn, ABC has been left with no other option but to introduce the Lean Manufacturing System. This has significantly impacted the way the company orders raw materials, which has created issues with the shipping and receiving schedule.

Manufacturing habits require a redesign in the manufacturing division as a consequence.

Staff morale and productivity are at record lows. Management intervention is vital in maintaining time lines and ABC milestones.

The ABC vision statement is outdated and does not reflect current situations.