BSBHRM501 Manage Human Resource Services

Your assessment must be written in a formal manner ensuring professionalism and correct formatting for a business report.

You answer must show evidence of knowledge in each of the following categories:
a.Human resources strategies and planning processes as they relate to business and operational plans
b.Performance and contract management (write a short summary on what performance and contract management means to you)
c.Relevant legislation that applies to human resources
In order to complete this assessment effectively you will require access to the following resources:
Business strategy and operation plans
Business technology
Legislation, regulations and codes of practice relevant to staff recruitment, selection and induction
Interaction with others

You report should be presented with a section or chapter for each topic and must include details of the following:

Topics

1.Identify the key provisions of legal and compliance requirements that apply to managing human resources.

2.Summarise a code of conduct.

3.How you would determine strategies for delivery of human resources services including:
a.How the external business environment could affect the business
b.Consultation methods used to determine HR requirements and diversity requirements
c.Options for delivery of HR services including the legislative and organisational requirements
d.Methods used to determine the strategies and action plans that have been implemented
e.The roles and responsibilities of each person involved in the implementation
f.Include a short action plan strategy in this section
4.How to manage the delivery of human resources services including:
g.Methods used to communicate information to staff members
h.Agreements arranged between HR team, service providers and client groups
i.Service specifications
j.Training and support requirements
k.Monitoring methods used for quality assurance purposes
l.Service providers and the methods used to determine their suitability
m.Feedback methods used to elicit information on service provision
n.ROI calculations for service provision
5.How to evaluate human resources service delivery including:
o.The systems used to gather and store information
p.Surveys provided to clients
q.Recommended changes based on analysis of client feedback
r.Approvals gained in order to make changes
s.Methods used to gain support for changes to service provision
6.How to manage integration of business ethics in human resources practices including:
t.How to modelled ethical behaviour
u.Methods used to ensure the code of conduct was observed by all stakeholders (include an summary of the organisations code of conduct)
v.How you would ensure confidentiality of all information (include a summary of the key provisions of legal compliance)
w.Methods used to deal with unethical behaviour
x.How you would provide information to the HR team about ethical behaviour
7. Discuss the methods of feedback and explain how feedback is used to modify the delivery of human resources.