HAT303-Accommodation Management

Description: Students will be placed into groups of three to four members (no more), and your task is to prepare a 15 - minute power point presentation.

This presentation requires you to choose three hotels from around the world with different star ratings from a single star to a luxury five star rating. Compare the differences in what they offer in terms of:

• Structure (e.g. building, front desk, lobby area, rooms)

? Reservations system

? Service levels

? Security

? Staffing

? Facilities provided

? Room rates

? Revenue streams

? Other related areas

You are also required to explain the reasons why these hotels have achieved that particular star rating.

Your response should be reflective and consider a wide range of resources. You should research using all of these sources: Internet, library texts and educational journals to clarify your position.

You should refer to material from at least 12 credible sources such as research book s (not text), journal articles (online journal articles) and at web sites (general websites). Based on these readings, you should prepare an informed business report.