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COU101A
AU
Jansen Newman Institute
This assessment asks you to document and reflect on your learning journey through the unit and apply interpersonal communication skills appropriately in a range of contexts. Keep a weekly journal throughout the term (weeks 2-11). In your journal, you should document and reflect on how you have engaged with and applied interpersonal communication skills in a range of contexts.
You should include some of the interpersonal communication skills from this list:
rapport development
listening skills
assertiveness skills
verbal communication and the use of language
appropriate non-verbal skills.
cultural difference and diversity in communication
the use of silence and power
your communication in the future.
Your journal should include:
an introductory section (approximately 250 words) setting the context for your journal and what you hope to achieve. Provide an outline of the organisation of the journal.
an entry for each week of the term (200 words) in which you
identify the key skill you used,
define it
provide a detailed account of how you applied it and
Analyse its effectiveness (how the person responded, your response and feelings about the experience, what might this experience mean in that context? What other perspectives, theories or concepts could be applied to the situation? )
a summary section (approximately 250 words) outlining what you have learned from your journal and how you will apply that knowledge
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