BX3095 Visitor and Crowd Behaviour Management

Question:

As below there is problem statements for your assignment and follow the recommended ABCDEFG OMO approach to present your report.

Challenge: Wildlife danger, sustainability and promotion

In Australia’s Northern Territory tourist numbers have been declining. Crocodile tours on the Adelaide and South Alligator River have however retained reasonably successful numbers of visitors. These tours are now under threat from a number of directions. As the tour operators have developed their operations, one of the tour highlights is the feeding of wild crocodiles which launch out of the water and grab a fish bait from a suspended pole. This activity is appealing to visitors because of the spectacular photographic shots they can take, including selfies, from the side of the cruise boats. However the National Parks organisation plus a number of concerned lobby groups including the local fishing lobby and the even the animal rights organisation suggest that the practice is causing a number of problems. It is overfeeding the reptiles producing a large number of aggressive males. It is making crocodiles very familiar with and attracted to boats and fearless around them. The boat operators argue that their practice makes people aware of how dangerous and impressive the animals are, thus promoting caution in places where crocodiles live. They also argue that they are not the only beneficiaries of the jumping crocodiles with the hotels, restaurants and much of the Kakadu and Darwin tourist trade and associated employment dependent on the 40,000 visitors a year who take crocodile tours.

Task:

Using the ABCDEFG OMO approach and building closely on the work in the subject provide two options which will maximise the outcomes for the stakeholders.