ITECH7402 Professional IT Culture

• What are the advantages of using "I messages", when could they be most effectively used in an IT work place
• To what extent are good working relationships between IT professionals dependent on effective communication
• What positive and negative impacts can diversity in teams have in an IT workplace.

The first advantage of using I messages is that it is adiverse form of communicating through texts. The reason being it can perform several tasks such as it supports the sending of videos, locations,files,photographs and some other data that most people require. It makes work easier.

Another advantage is that it can function with the use of Wi-Fi, thus with these users can receive and sendmassiveamounts of data without incurring a lot of cost as compared to SMS which you would incur extra charges if you transfer such quantities of info. Thus people can communicate with ease and send data. Also one does not need to connect to a cellular network hence just with Wi-Fi they can communicate even in areas with limited network access(Temmel, Theuermann,Ukowitz,& Vogrin,2014).

The next one is that they tend to be quite fast as compared to SMS. Thus because of this reason, people can communicate with each other with such ease and speed, and this will make peoples lives quite easier and fruitful. The faster the delivery of information in a workplace the better the service delivery and productivity that can be expected(Koehler,2012).

Also, another advantageis that with I messages, it ensures privacy. It is quite relevant to users as most people value their privacy hence because these messages can be sent and people are quite sure that a third party cannot view it without permission, it is beneficial to the users. They continue with their activities without fear of data loss or any unauthorized access(Temmel,Theuermann,Ukowitz,& Vogrin,2014).

Also with devices that support I messages, you can move the conversations from one phone to another and continue the conversation without disruption or loss of data between changing phones. It is quite beneficial to users since people can now swap phones and carry on with their daily lives without fearing that they are losing anything (Norris,2003).

The next one is that the quality of data sent through I message is greater. Hence this will make life easier because the best quality information like pictures is sentquickly, and the right data is sent and understood easily by the person intended to receive the data(Koehler,2012).

I messages are effectively used in IT offices when they are used to send data files between colleagues hence the quality of informationthat will be forwarded will be of great quality. Also when the amount of data being sent is significant, this can be utilized since it has the skill to do so quickly through WI-FI. Then when the office wants to cut on thecost incurred when sending data in the office, they can use this because it is cost efficient(Koehler,2012).

To what extent are good working relationships between IT professionals dependent on effective communication.

Good labor relations is quite essential to IT experts; this depends on good communication between them to a great extent. Some of the ways and reasons these associations rely on good communication are; first,by paying attention. IT experts perform active listen inasthey are speaking to clients and coworkers. Workers willreact to people who honestly listen to all they have to talkabout. Hence, they should concentrate on listening to everyone's' views honestly and thus it will make them know who is true with their intentions(Kapucu,2006).

Also, communication is thekey between coworkers in an IT department so that they can efficiently perform the tasks that they have been given without any hitches. It is because when two employees talk together apparently on issues, they can divide these tasks clearly and decide who will do what and will perform them in the given time correctly(Kapucu,2006).

Another advantage of good communication is that these IT experts can share ideas about problems that they have handled and solutions to these problems. Hence in future, when these problems arise there can be ready solutions to these challenges. Also, these difficulties can be easily solved because of the good communication channels between these professionals(D'Amour, Ferrada-Videla, San Martin Rodriguez,& Beaulieu,2005).

Next is thatgreat communication between these experts will lead to sharing of ideas between them. It will then result in the development of new and innovative things that will benefit the IT field considerably. Hence, when these different experts in the IT field come together and have great communication, they will essentially be able to come up with great and fantastic ideas(Verderber,Verderber,& Sellnow,2013).

When conflicts arise in the office place among the workers, with effective communication, there will be quick and efficient solutions. When the communication is good, it will allow the formation of amicable resolutions that will satisfy all parties because they have all given their grievances openly. Hence, solutions will be reached easily(EDITIon,2008).

When there is good communication amongst the IT professionals, they will be able to develop mutual respect for each other. When there arecompliance and acknowledgment of each and everyone's skills and abilities, it will lead to a good working relationship with them. When there is a healthy working environment, it will give rise to anincreased level of productivity in the office(Dorairaj,Noble,& Malik,2011, May).

When there are good communications incase of problems they will be shown to the managers quickly because of the chain of communication among the IT department good. Hence when these issues are communicated in due time the proper and correct solutions will be delivered quite quickly hence, it will ensure that customers are given the best services possible without any hitch(Bhatia,2014).

Finally, when there is good communication among the IT professional, good working relationships will be achieved and thus when they are given group task to perform they will be able to do these assigned duties without any problem(Verderber,Verderber,& Sellnow,2013).

What positive and adverse impacts can diversity in teams have in an IT workplace

Diversity in the office primarily an IT office coverssomefactors. Dissimilarities in country origin, firsttongue, faith, status and other factorsmayprofit or hurtdepartments in offices. Handlingitefficiently is the solution to growing the benefits and reducing the drawbacks of diversity in the office. Some of the advantages and disadvantages of workplace diversity include the following.First, there will be amplifiedadaptableness. When an IT department employs a diverse staff, itmaydeliver anassortment of resolutions to challenges in sourcing, sharing, and service of reserves. Workers from differentcircumstancescan addpersonalabilities and skillsto the department by proposingconcepts that are accommodating to shifting markets and clientwant(Kearney,Gebert,& Voelpel,2009).

         Secondly, there will be thedelivery of it services to a wider range of themarket. A variedassortment of abilities and experiencelike understanding of cultures and languageslets a departmentdeliver services to clients on an international scale.Also, it will provide for some different of perspectives on things in the office. A variedstaffwhich feels relaxed enough tosharecontrastingperspectivesgives a greaterconsortium of experiences and ideas. The department can get ideas from this so as to meet departmentstratagem needs and the wants of consumers more efficiently. It also ensures an excellent execution duties of and IT staff.IT officeswhichfosterdiversity at the officemotivate all of their workers to do assigned tasks to their best capability. Office-wide plans can then be implemented; leadingtoincreased productivity, turnover, and return on deals made(Gibson,& Gibbs, 2006).

Appreciating the positives of a varied workforce in the officedoes not lackdifficulties. These challenges include: first it affects communication. Cultural, perception and linguisticobstacleshave to be gotten over for diversity agendas to work. Futilecommunication of the primary objectivesleadstomisunderstanding, no working in teams, and low spirits(Horwitz,&Horwitz,2007).

Also, it may result in discrimination.Frequently, businesses that deliberatelyemploya variedstaff have human resources procedureswhichdeal with diversity. Still, offices that graduallyget diverse minus a tactical plan mightget more prejudiceamongstleaders and workers and between staff. Bear in mind that bias is theunjusthandling of somebodydue to their differentcharacteristics. Naturally,when your employees is a variedone, it will present many more chances for discrimination to occur(Gibson,&Gibbs, 2006).

It also leads to augmented costs. It is because for this program to be implemented there has to be funds involved so as to employ a more diverse workforce. Other expenses can be incurred in the training of the office in diversity. Also, direct and indirect costs of providing supplies for the new employees leads to increase in the financial to the office. Come of the things that may need to be bought is like computers and software for new hires(Dahlin,Weingart,& Hinds, 2005).

Finally is it can lead to culturalconflict.When IT offices are more varied, it alters the relations and character of the office. These variationscan result in thedevelopment of straininpersonnel and result inadverseoperatingrelations and lowofficespirits, if unplanned and unsupervised. Coachingworkerson diversity is essentialas it shallimpact their duties and service delivery.

References

Bhatia, V. K. (2014). Analyzing genre: Language use in professional settings. Routledge.

Dahlin, K. B., Weingart, L. R., & Hinds, P. J. (2005). Team diversity and information use. Academy of Management Journal, 48(6), 1107-1123.

D'Amour, D., Ferrada-Videla, M., San Martin Rodriguez, L., & Beaulieu, M. D. (2005). The conceptual basis for interprofessional collaboration: core concepts and theoretical frameworks. Journal of interprofessional care,19(sup1), 116-131.

Dorairaj, S., Noble, J., & Malik, P. (2011, May). Effective communication in distributed Agile software development teams. In International Conference on Agile Software Development (pp. 102-116). Springer Berlin Heidelberg.

EDITIon, T. (2008). Interpersonal messages: Communication and relationship skills.

Gibson, C. B., & Gibbs, J. L. (2006). Unpacking the concept of virtuality: The effects of geographic dispersion, electronic dependence, dynamic structure, and national diversity on team innovation. Administrative Science Quarterly,51(3), 451-495.

Horwitz, S. K., & Horwitz, I. B. (2007). The effects of team diversity on team outcomes: A meta-analytic review of team demography. Journal of management, 33(6), 987-1015.

Kapucu, N. (2006). Interagency communication networks during emergencies boundary spanners in multiagency coordination. The American Review of Public Administration, 36(2), 207-225.

Kearney, E., Gebert, D., & Voelpel, S. C. (2009). When and how diversity benefits teams: The importance of team members' need for cognition.Academy of Management journal, 52(3), 581-598.

Koehler, N. (2012). The Paradigm Shift: Voices of Professionals. Reclaiming Children and Youth, 21(1), 56.

Norris, J. A. (2003). Looking at classroom management through a social and emotional learning lens. Theory into practice, 42(4), 313-318.

Temmel, M., Theuermann, M., Ukowitz, E., & Vogrin, T. (2014). The Impact of the Internet on our daily life. Retrieved on 15th January.

Verderber, K. S., Verderber, R. F., & Sellnow, D. D. (2013). Communicate!. Cengage Learning.