COIT 20246 ICT Services Management

 Discusses the elements of modern computing architecture however is largely silent on the individuals who played a role in its development.  Find and summarise a resource that describes ONE such individual.  The individual should have had a significant influence on the development of computers and/or components of modern computing architecture.

 Discusses the components and activities of operating systems however is largely silent on the individuals who played a role in their development.  Find and summarise a resource that describes ONEsuch individual.  The individual should have had a significant influence on the writing or development of operating systems.

Find and summarise a resource that describes the features and uses of ONE other L2 protocol that is not discussed in the text (i.e. NOT Ethernet).

the role of hackers in attacks on networked infrastructure.  Find and summarise a resource that describes ONE famous or well-known hacker.

 Find and summarise a resource that describes ONE example of a future networking technology or trend that will impact society.

The text mentions social business and the impact of the use of social networking platforms.  Find and summarise a resource that describes the history of the development of ONE such social media platform.

 Find and summarise a resource that describes ONE example where data mining has been used successfully by a business.  You should not use any examples covered in the textbook.

One of the greatest success stories in application development in recent times has been the popularity of mobile apps.  Find and summarise a resource that describes the story of ONE successful mobile app developer.

The resource talks about the role which an individual played in the development of modern computing architecture (Cooper & Van Leeuwen, 2013). The individual concerned is Alan Turing, who is regarded as the father of modern computing. The content of the resource clearly states the evolution which modern computers had done in the lives of people. Turing showed that the modern computer could carry out any task through the means of a Rote method. Nowadays many people possess ways to realize the Turing Machine. Alan Turing had thought of an idea to set up one shop for computing machine.

Reason for selecting this resource is that the information available in the resource provides all the relevant information required for the completion of this task. The content portrays how necessary changes were brought up in the modern computing structure which were not there in the original set up. Alan Turing ensured that his created machine had limitless memory where both data and instructions could get stored.

The main points discussed in the resource are :

1. i) The modern computing architecture designed by Alan Turing ensured that the created machine could get any task accomplished by following the Rote method.
2. ii) Turing aimed to create a one-stop-shop for computing

iii) Insertion of different programs into the memory was started off with the modern computing architecture.

The resource was useful because the resource provided all the information related to the task in a crisp and clear manner. The man who was behind the development of modern computing architecture was talked about in detail.

The resource talks about an individual named Ken Thompson, who was the man behind the invention of operating system, Unix. Even after more than three decades since the discovery, Unix is considered as one of the best computer operating systems to have ever got developed.

The resource was selected purely because information related to an individual, responsible for inventing an operating system has been written in a detailed manner (McPherson 2013). This resource provides details on Kenneth Thompson who had worked in Bell Systems and later on decided to invent the operating system Unix during the year 1969 (Lam 2015).

The main points or key information covered in the resource are :

1. The move had brought about change and ensured the future success for the operating system as the development had made UNIX portable.
2. 1969 was the year when Kenneth Thompson launched the UNIX operating system.
3. 1972 was the year when Kenneth had rewritten UNIX operating system in programming language C.
4. d)Necessary developments were brought on for the operating system in the year 1970.

The resource was useful as relevant information pertaining to the task in hand could be gathered. The requirement of the task was to talk of an individual who had a major role to play in the invention of the UNIX Operating System and also contribute to a great extent in bringing forth  necessary developments (Mishra and Dixit 2013). Through the help of this invention, the operating system would develop further and enhance the reach for people looking to utilize the opportunity to enjoy the benefits.

The resource talks about the evolution of internet from other related networks over a period of time. The content provided in the resource talks about how US Defence ARPA or Advanced Research Projects Agency had conducted a research for investigation of various kinds of techniques and related technologies. The resource mentions the objective of Defence Advanced Research Projects Agency was to frame certain protocols for communications which would allow connected computers to communicate in a transparent manner across numerous packet networks which are linked.

Reason for selecting this resource is that the resource clearly talks about how the internet developed over time through the related networks and the impact this evolution had on mankind. The content provides information regarding a development that took place in the year 1986, when National Science Foundation had taken the initiative to develop NSFNET which, in this present scenario acts as communication service’s backbone for the internet.

The main points discussed in the resource are :

1. i) The resource discusses about how internet got evolved from other networks
2. ii) The content also provided relevant information regarding the protocols followed by Defence Advanced Research Projects Agency, like TCP/IP which later went on to become the same protocols followed by Internet.

iii) The resource provides details on every single step followed for the evolution of internet.

The resource was useful because all the relevant and related information for the accomplishment of task in hand to get covered and provide the details regarding how the internet had evolved and taken the world by the scruff of the neck.

The resource talks about the details regarding one of the major layer two data link protocols, Frame Relay. The content provided in the resource talks in detail about the features and uses of Frame Relay.

The resource was selected because explanations related to the features and uses of Frame Relay have been provided, which ultimately fulfils the requirement of the task through the vivid explanations of all the relevant details and information. The content talks about each and every detail of how the protocol functions, what do they contain and all other stuffs.

The features of Frame Relay Protocol are :

1. i) This kind of protocol puts data in units of different sizes known as frames and hence leave required error connection till the end, thereby speeding up total transmission of data.
2. ii) Frame Relay refers to a fast packet technology, which means that the protocol does not try to rectify the errors.

iii) This unique telecommunication service is particularly designed transferring data in a cost-effective way to traffic of irregular intervals between different local area networks.

The different uses of Frame Relay Network are :

1. i) This type of network is used to connect as well as on wide area networks.
2. ii) Frame Relay Data is used for speeding up overall data transmission.

iii) Frame Relay looks to complement and provides mid range service between ISDN

1. iv) In order to let Frame Relay WAN to send data, Data Terminal Equipment and Data Circulating are required.

The resource was useful because the content relevant to the task had been provided with all the bases covered. The features and uses required for the task are upto the mark.

The resource deals with a famous hacker, named Gary McKinnon, who had hacked into the database of NASA other government agencies for accumulating evidence on UFO (Ledingham and Mills 2015). The resource gives a brief overview of the hacker regarding his nationality and background, from where the information can be gathered that he is a part-time IT technician and stays in the United Kingdom. The information provided in the resource talks about how McKinnon had single handedly broken through into the computer networks of US Navy, Air Force, US Army, Pentagon and of course offices of NASA (Anto 2012).

The main reason behind selecting this resource is because, the content deals with the information which is relevant with the task in hand. The requirement of the task is to describe one famous or well-known hacker and this resource provides exactly that. This has enough information to fulfil all the requirements.

The main points covered in the resource are :

1. i) Gary McKinnon, a famous hacker is a citizen of UK and he is a part-time technician of IT .
2. ii) He has hacked into the systems of US Government Agenices and also into the databases of NASA.

iii) He is known to have hacked into a total of 97 computers for 5 government agencies.

The resource was useful because all the relevant information pertaining to the completion of task was present. Detailed explanation of how McKinnon managed to hack into the databases of US Government agencies, have been explained.

The resource talks about the future of mobile technology and the impact they are going to have on business in time to come. The content in the resource deals with details regarding the advent of 5G Mobile technology which is set to revolutionize the impact which the mobile technology will have on the society.

The main reason behind selecting this resource is due to the relevance of content displayed, which has served the purpose of  the task in hand and provide details regarding how the new technology will change the way people look into this world. Businesses would be advanced with improved technology and change the way people live, play and work. 5G connections are all set to deliver ultra-low latency, massive number of connections and super-high thoroughout.

The main points covered in the resource are :

1. i) The mobile connections have changed the way people lead their lives.
2. ii) Mobile connections have revolutionized the way people grab the opportunities presented by the new technological innovations.

iii) The introduction of 5G networks in the next decade are all set to provide opportunities for building value for firms on a variety of industries affecting business operations, Economics of Profit and Loss, revenue models and valuations of asset.

1. iv) Growing organizations have started to anticipate the effect of the technological advancement and also creating long-term plans to realize value, let shareholders to buy-in and provide information.

The resource was useful because the information accumulated had relevance and has served the purpose of the task in hand.

Social Media, despite being a fresh phenomena, still this has become an integral part through which businesses look to grow customers by reaching out to them through their marketing strategies. The resource elaborates about the need for businesses to have strong social media presence apart from grabbing the attention in traditional marketplace. The fact that the resource talks about fulfilling the objectives of an organization through digital means is equally important as compared to traditional marketing strategies goes to show that the importance of social media presence is paramount.

The main reason behind selecting this resource is that the resource vividly describes how a social media platform helps businesses to grow as people are more engaged in facebook and other social media channels and they are aware of the presence of different companies through different facebook pages, through which they can interact with their cutomers (Sinkovics, Sinkovics and Yamin 2014). Businesses use their facebook pages for getting their products marketed, provide certain offers and also help build brands.

The main points covered are about the changing trends for the world of business, how important existence of businesses in social media is, has also been depicted through the resource.

The resource was useful because they had highlighted different social media platforms and their respective contribution towards making businesses digitally sound.  Talking of one platform would be facebook, where businesses maintain their respective pages to attract the attention of customers and communicate with them on personal levels (Kasemsap 2017).

The resource talks about how data mining has been used effectively by Amazon, which is a E-Commerce and Cloud Computing Company. Data Mining is nothing but the practice through which the already existing databases are examined, so as to generate new information (Berinsky, Huber and Lenz 2012). The resource provides the details regarding the expertise shown by Amazon by handling big data in an effective manner over a period of years.

The reason for selecting this resource is that the content available in the article suits the task and help to fulfil the requirements. The resource emphasizes on the fact how the global giant has successfully gathered data, analyse and then implement analytics of those data. Through the extensive analysis of data, the company has only used them for their own purpose but also helped others in effectively leveraging data and thereby let them enjoy the benefits (Hashem et al. 2015).

The main points covered in the resource are :

1. i) Accumulation of big data is not an easy job
2. ii) A whole lot of expertise and understanding are required on how to use big data in an effective manner to yield the desired results through extensive analysis.

iii) Amazon, the global giant and leader in technology innovation has used big data in a very effective manner

The resource was useful because the resource has highlighted the effects of data mining and how Amazon has accumulated data for serving their own purpose and also help others in delivering useful and effective services.

The resource talks about the successful development of the most popular app in this present generation, WhatsApp which was developed by Jan Koum in the year 2009. Through this resource, all relevant information regarding how the app got developed and over time, the way the app has captured everyone’s attention and become a massive success, has been accumulated (Ndedi and Kingsley 2017).

The reason behind selecting this resource is because, the content is relevant and deals with information regarding an app, which is a household name for everyone who has an Android phone with him or her. This resource provides information related to the founder Jan Koum, who rose above all the rejections he had faced in corporate world and founded an app, which has done wonders for the world (Olson 2015).

The main points discussed in the resource are :

1. i) Jan Koum developed WhatsApp in the year 2009 and after they got acquired by Facebook in 2014, the developer had become a billionaire.
2. ii) Koum has a stake of 45% in the company

iii) The resource gives an overview of the incredible journey which Koum had gone through

The usefulness of the resource comes from the fact that all the relevant information regarding an individual, Jan Koum in this case, is discussed who provides an incredible success story through the development of most popular app in recent times, WhatsApp

The resource talks about the adverse effects which technology usage has had on mankind. Internet is regarded as technology in true sense of the term but on actual front, internet is just one aspect of the technology that people come across in their daily walks of life. Everything that is seen in and around people are in  some way or the other bound by technology (Maurino et al. 2017). Technology has surely eased the lifestyle for people but they have resulted in having adverse effects on mankind. The impacts have had led to dire consequences for human beings.

The reason behind selecting this resource is that the resource provides all the information relevant for completing this task in the desired manner. The numerous side effects of technology portrayed through the resource has emphasized on the fact that the benefits acquired through usage of technology have been overshadowed by the negative impacts they have had on people and the environment as a whole (Dong et al. 2013).

The main points or key information covered in the resource are :

1. i) Usage of technology has led to the depletion of natural resources, which have come for a great expense to the environment.
2. ii) Manufacturing of products in an irresponsible manner has led to the pollution of air, water , land and filled them up with toxic substances

The resource was useful because all the relevant information regarding the task in hand has been gathered and used in the best possible way to complete the task.