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BUS703 Managing Research

Published : 04-Sep,2021  |  Views : 10


what is the decision management have to make that research will assist with in question form).from a research perspective what information is required to answer the management problem.Prepare a draft of the Background and Problem Definition stage of the Research Proposal to be completed on the template provided above. This assessment is designed to give feedback that should then be incorporated.


Background to the problem 

· The absenteeism and employee turnover in Australian hospitality sector is rising (McPhail et al. 2015).

· The cost of organization increases thereby affecting profitability adversely in case of high turnover and absenteeism.

· The management of absenteeism and control is directly linked with profitability and overall output of the firm.

· Many staffs in City Limits Hotel exhibit withdrawal behaviours that can add to organizational expense.

· Certain challenges may be encountered in managing employee performance in the hospitality industry.

· The working conditions, compensation, motivation and other factors affect employee performance directly (Karatepe and Karadas 2014).

· The employees have a tendency to switch to a workplace with better working conditions, pay and other factors.

Management decision 

What are the strategies that can be adopted by City Limits Hotel to minimize staff turnover and absenteeism?

Research question 

· What are the causes of employee turnover and absenteeism in City Limits Hotel?

(Information) Objectives 

· To investigate the causes of absenteeism and employee turnover among the employees of City Limits Hotel.

· To ascertain the impacts of absenteeism and labour turnover on employee productivity.

· To identify the challenges faced by the management in controlling absenteeism and staff turnover among the employees of City Limits Hotel.

· To examine the measures that can be put by the management to control absenteeism and staff turnover among the employees of City Limits Hotel.

· To explore other factors that can help improve employee performance and overall organizational effectiveness.


Karatepe, O.M. and Karadas, G., 2014. The effect of psychological capital on conflicts in the work–family interface, turnover and absence intentions. International Journal of Hospitality Management, 43, pp.132-143.

McPhail, R., Patiar, A., Herington, C., Creed, P. and Davidson, M., 2015. Development and initial validation of a hospitality employees’ job satisfaction index: Evidence from Australia. International Journal of Contemporary Hospitality Management, 27(8), pp.1814-1838.

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