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BSBINM501 Manage an Information or Knowledge Management System

Published : 04-Oct,2021  |  Views : 10

Question:

When researching a knowledge management system for your company why should you first consult with stakeholders about the type of knowledge management system to use.

Give examples of how you might collect information from internal and external stakeholders 

Consider a system which provides information to external stakeholders; for example, allowing suppliers to provide quote information or customers to make purchases 

How would you determine if training has been successful

How would you promote the system to external users

What strategies would you use to protect the system making sure external users would not make any changes to the system.

Answer:

1. Discuss how the use of a select Australian government agencies are able to provide local companiesspecialised assistance to assist its innovation planning process.

Business.gov.au

(search under Running your business/ innovation)

This website helps in searching for latest trends running in the market that helps in building innovative plan which is not in existence to get the sustainable competitive advantage over all its competitors operating in the external environment.

Innovation.gov.au

(search under the Business folder)

The Innovation connection facility allows to get access to all the infrastructure requirements in the form of latest technologies to launch an innovative piece which helps in improving the condition of the business. It also provides the assistance of researchers who shares their expertise with the new innovators.

Industry.gov.au

(search for  Innovation folder)

Australian Prosperity initiative achieves through innovation scheme will help in redefining the overall industry by overcoming all the issues faced by an entity currently. Aims and the objectives of this plans enhances the thinking power of an individual to come up with new ideas.

2. Provide a discussion on the potential impact of the introducing an innovative change  on the following:

People

Innovation change would change the lifestyle of people as the change saves the time and energy of an individual in meeting the daily routine obligations. Innovation improves the condition of a person by improving their life in the form of automatic cars to move from one place to another.

Resources

Use of manual resources gets decreases due to the emergence of automatic machines that helps an individual in accomplishing all their tasks easily without any kind of hassle. Innovation change promotes the optimum utilization of all the resources utilised by an entity.

Process

Manual process in a firm takes 60 minutes to prepare candy on another hand, machines takes only 20 minutes to prepare candy. This shows that by using machines time, energy and costs of the firm gets decreases.

Technology

Technologies differs according to the budget of an entity as quality of technology differs from lower to higher amount spent on the overall technologies. Every entity experiments the use of technology on its firm which mat results into positive or negative results.

3. Evaluate the coaching and training needs of those who will use the system and plan a learning and development strategy based on the following questions:

Why do organisations choose coaching as an option for learning and development strategy?

In this competitive world, qualification of an employee is essential to get completive advantage from their competitors as they helps in grabbing higher share of customers in the market. Through On-the-job training method experts of the industry gives special training sessions to improve the skills of the employees.

Explain the GROW Model

Goal

Every plan without a goal has no meaning as this reflect the end destination of the business when they start their journey. It motivates an individual to complete its plan to avail the benefits of the desired outcome before the stipulated time period.

Reality

Imagination does not work while doing business as each and every objectives of the business should be real. Reality refers to actual results generated by an entity by following the standard principles framed by an entity.

Options

Alternatives play an integral role for the firm as an enterprise owner uses two or more option in back end to transform the uncertainty into positive sense for the business. Feasibility of the alternatives judged by the corporation using investment appraisal techniques.

Will

 Tough and complex objectives will get achieve by the owner due to their will as without will of an individual even a small task is not possible for a person. It shows the determination to complete a task by facing lots of difficulties.

What are the benefits of conducting a Training Need Analysis?

Training needs analysis is an important element to know the views and opinion of all the employees working in an entity. Training proves successful if the employee takes all the sessions seriously. So, it is essential to know their interest to give successful sessions to all of them.

Discuss the importance of providing training to align employees to meet the new system/ innovation business processes requirements.

Innovation is a new idea comes in the minds of an individual using two ways such as natural idea and artificial idea. Training is essential to guide an individual to think in a right way to resolve a particular problem.

4. Discuss the considerations when developing the training plan on the following:

Needs assessment

While developing training plan on the needs assessment, it is essential to identify all the needs of an individual to deliver successful training sessions to all the candidates. Different variables is identifies by an entity related to the current assessment.

Learning objectives

It includes the identification of learning objectives of a particular plan on the basis of which training plan develops by an entity. Nature if the learning identify by the firm to use different kinds of training methods.

Learning styles

Before selecting various learning styles, it is essential to identify the total number of target audience who uses various learning styles. A reason for using learning styles is essential to use the best suitable style that results into successful results.

Delivery mode

Different modes of delivering training includes manual coaching, online coaching decided by an individual according to their choice. There is always a reason behind the selection of all the delivery mode of training as this will identifies by the firm.

Audience consideration

Target audience of training identifies by conducting a survey by the firm prior to arranging training session to deliver quality oriented results. Authenticity of the involved audience is essential for a successful training session.

Content development

Content of training is essential to grab the attention of majority of candidates involved in the training process. Their motive is to use unambiguous words to make them understand the objective of the training.

Time lines

Time line of training determined by the training session’s designer after considering the syllabus of the training. Each and every content of training has allocated different time line that helps in completing the entire training on time depends on the grabbing power of candidates.

Communication of training

An employee in an entity is communicated for training through emails whose language should be no-confusing, typed in English language to understand by the most of the people. Clear information mentioned in the training communication letter.

Measuring effectiveness

Changes in the overall productivity of an employee show the results of the effectiveness or in-effectiveness of the overall training. A positive change in the individual’s productivity of an employee shows effectiveness of the training.

5. Provide a discussion on appropriate context and parameters to trial the innovation process based on PDCA Cycle:

Initiation stage

Plan

(market research, contextual design)

Market survey conducted y an individual to search about the latest trends in the market to strong the overall innovative idea. It verifies the raw idea of an individual by using frameworks to strengthen the entire innovative idea.

Incubation and creation stage

Do

(idea generation, concept development, brainstorming)

External market survey results will help an individual in working on the generated idea of launching innovative application. Through brainstorming, discussion has drawn on the raw idea of a person to improvise the generated idea into master plan.

Check

(evaluation, control of performance, incubation)

Quality controls such as ISI mark and ISSI test standards is applicable on the idea to tests its capability that this idea will pass to all these principles or not.

Implementation

Act

(pilot users, test beds, living labs, integration and refactorig)

After generating master plan, the idea will test through various stages such as pilot testing to know the actual performance of firm by launching the innovation in the external market. Through business incubator, idea is tested from all the angles to validate the product or services.

6. Provide a discussion why is it important to monitor and review the innovation trial on the following basis:

The purpose of evaluation of the new innovation

Motive of innovation is to create competition in the external market to be in a dominant position to manipulate weaker companies in the market restrict the path of new entrant in the similar market. Through innovation, higher customers will capture by the firm to boost its earnings.

Key evaluation criteria(defining the evaluation areas)

Effectiveness

(achieving desired objectives)

Every entity aim stoa chives all the desired objectives crafted by the firm in the initial stage of developing the innovation plan. An aim to achieve effectiveness includes determination of the business to survival in complex conditions.

Efficiency

(whether operational activities are running smoothly)

Innovation plan emphasises on reduction of the overall costs as their aim is minimise the entire risks by generating higher sales and the revenues by using latest technology in lower costs.

Appropriateness

(timing of economic certainty, user relevancy)

Using low cost technology, will produce quality oriented products into lower prices attracts large number of customers as majority of products in the markets differentiates according to the prices of the products.

Strategic policy alignment

(consistent with long-term competitive advantage)

Cost leadership policy follow by an entity as their motive is to create long term relationships with all the customers rather than earning higher profits during the initial stage.

Performance assessment

(are key performance indicators achieved)

· Low costs of resources in the form of latest technology

· Higher customer base

· Lower prices of goods

· 5% increase in sales every month

7. Monitor and review the innovation trial in relation to its goals for fostering innovation on the following:

Why is it important to monitor project efficiency by time tracking?

It is important to keep track on the progress report of a particular project to ensure the completion of a project within a stipulated time period. By reviewing the project plan all the activities which creates delay can avoid by an entity by replacing with another activity.

Why is it important to monitor project efficiency by budget tracking?

Cost is another significant component that increases the complexity of the business owner which, in turn, creates misbalance in the overall project plan. By preparing budgets, shortage in budget can compensate by investing more in the business.

How can team effort promote efficiency in the review and evaluation process?

Custodian of responsibility function used by an entity helps in checking the work of one team member by another in absence of that member. In this way, vicious circle will pass on to identify all the errors in the work of all the team members to deliver quality oriented end results.

Discuss what the review report should achieved

Review report emphasises on identifying errors and frauds whether intentional or unintentional and then reports the same to the top management or those charged with governance to take corrective actions to eliminate all the problems.

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