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Fixed cost
Variable cost
Particulars | Amount |
Cost of meal | $225.00 |
Medical supplies | $250.00 |
Surgical equipment | $100.00 |
Salary payable to Anaesthetists | $ 22.50 |
20% of variable cost salary | $4.50 |
Total variable cost | $602.00 |
=Revenue received for each patient - variable cost for each patient
=$1125-$602
=$523
Particulars | $156,000.00 | Amount |
Salary of Administration assistants | $300*52*3 | $46,800.00 |
Salary of Doctors | $750*52*4 | $156,000.00 |
Salary of Nurses | $450*52*7 | $163,800.00 |
Linen cost | $25*52*50 | $65,000.00 |
Fixed cost/Contribution per patient
=$798200/523
=1527 patients (approx.)
= (no. of days in year/ days required to treat patient) * bed capacity of hospital
= (365/14)*50
=1304 Patients
The proposal provided by US-based charity is not feasible because as per present capacity Abuja hospital will not even be able to achieve breakeven capacity. It is because the present capacity of the hospital is to treat 1304 patients while as per proposal breakeven will be attained at 1527 patients who show the issue of loss in business as they are not in a position to recover all fixed costs.
Primary activities | ||||||
Inbound logistics |
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Operations |
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Outbound logistics |
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Marketing and sales |
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Service and support |
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Support activities | ||||||
Administrative infrastructure |
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HR management |
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Technology development |
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Procurement |
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By considering value chain analysis of Pizza Gourmet, it can be said that primary activities are related to customers such as preparing food, taking orders, marketing and storing and transferring key ingredients. These activities are essential to conducting as without this they will not be able to serve customers (Alhabeeb, 2012). These activities are providing value addition directly to production procedures for the business. Support activities assist Pizza Gourmet in strengthening their base and providing competitive advantage through making improvement in technology and innovation in their product and services.
Value chain element | Activity | Activity providing competitive advantage or not | Justification |
Inbound logistics
| Cooking and mixing of core ingredients within restaurants | Yes | This activity will assist in assuring taste and quality in providing products and services which will directly influence satisfaction level of customers. |
Receiving key ingredients into central hub | Yes | If fresh and quality ingredients will not be available in a timely manner their core activities of business will be significantly affected (Goetsch and Davis, 2014). | |
Developing new products | Yes | Customer prefers restaurants providing new products, especially in fast food industry. Thus it is important to make innovation in products. | |
Operations
| Preparing and cooking pizzas | Yes | This activity will assist in assuring taste and quality in providing products and services which will directly influence satisfaction level of customers. |
Taking customer orders | Yes | To assist customers by providing them better services. | |
Serving pizzas at customer tables | No | It is a general activity and will not make value addition to business as management can also implement the option of self-service. | |
Outbound logistics
| Delivering pizza to customer’s residence | Yes | With this customer will have takeaway and delivery option and have a more convenient way for giving orders (Christopher, 2016). |
Storing key ingredients in central hub | Yes | This activity will ensure that they have sufficient stock of ingredients to serve customers. | |
Transferring ingredients to restaurants | Yes | With this, available ingredients can be used in an optimum manner by providing it at restaurants as per their requirement. | |
Marketing and sales
| Creating brochures | Yes | This will attract maximum potential customers. |
Providing nutritional information of food to customers | Yes | By this Pizza, Gourmet will make aware customers that their menu options are healthy as well as tasty. | |
Running TV, newspaper and radio campaigns | Yes | With this, Pizza Gourmet can reach to a large number of audience to promote provided products and services to them (Monczka, 2015). | |
Developing and setting up new restaurants | Yes | This activity is important for the expansion of business to maximise market share and profitability. | |
Service and support | Replenishing store supplies | Yes | Refilling is to be done in a timely manner to prevent stock out and inconvenience to the cooking team (West, Ford and Ibrahim, 2015). |
Administrative infrastructure
| Developing strategy | Yes | The activity assists in managing the operations with effectiveness. |
Maintaining restaurant facilities | Yes | This is regular activity necessary to conduct as the ambience of restaurant affect frequency of customer visit. | |
Performing finance functions | Yes | For collection and allocation of funds in an optimum manner to make a reduction in finance cost and maximise returns (Kaplan and Atkinson, 2015). | |
Performing reporting functions | Yes | To record financial and non-financial facts for future decision making. | |
HR management | Providing training programs for staff and franchisees | Yes | To strengthen workforce to improve the productivity of business. |
Recruiting staff, including e-recruitment | Yes | To recruit qualified individuals to strengthen the workforce. | |
Technology development | Developing advanced tracking system | Yes | For effective controlling and planning business activities. |
Developing website and potential mobile applications
| Yes | To develop an effective operating system to provide better services to the customer and developing control over business activities (Otley and Emmanuel, 2013). | |
Procurement
| Negotiating access to premises and franchise | Yes | To ensure assets are purchased at fair value by accepting lower quotation with the highest quality. |
Negotiating supply arrangements with ingredient suppliers | Yes | To ensure required ingredients are purchased at the lowest value with the highest quality. | |
Negotiating supply arrangements with packaging suppliers | Yes | To ensure required packing materials are purchased at the lowest value with the highest quality. |
Value chain element | Activity | Activity providing competitive advantage or not | Justification |
Inbound logistics
| Cooking and mixture of core ingredients within restaurants | No | This is the primary activity of business and has to be done by in-house staff. |
Receiving key ingredients into central hub | No | This is primary activity and has to be done by daily staff as per overall requirements of pizza gourmet | |
Developing new products | No | Due to secrecy and intense competition, this task has to be done in-house chefs as per changing taste and preference of customers. | |
Operations
| Preparing and cooking pizzas | No | This is the primary activity of business and has to be done by in-house staff as immediate services are required. |
Taking customer orders | No | This is a basic activity to be performed on an immediate basis so cannot be outsourced. | |
Serving pizzas at customer tables | No | This is a basic activity to be performed on an immediate basis so cannot be outsourced (Fullerton, Kennedy and Widener, 2013). | |
Outbound logistics
| Delivering pizza to customer’s residence | Yes | This work can be given to delivering agencies to prevent capital cost like purchasing delivering vehicles. |
Storing key ingredients in central hub | No | This is primary activity and has to be done by daily staff as per overall requirements of pizza gourmet | |
Transferring ingredients to restaurants | No | It can be managed better by existing staff as they know about demand and have daily communications with available resources without occurring additional costs. | |
Marketing and sales
| Creating brochures | Yes | Efficient agencies can be hired for this task for the preparation of brochures at minimum cost. |
Providing nutritional information of food to customers | Yes | Instead of hiring permanent staff this job can be outsourced to a nutritionist. | |
Running TV, newspaper and radio campaigns | Yes | This job can be provided to advertising agencies to effective develop promotional content to broadcast. | |
Developing and setting up new restaurants | Yes | This task can be outsourced to experts to assure that new restaurant is a profitable venture. | |
Service and support | Replenishing store supplies | No | This is primary activity and has to be done by daily staff as per overall requirements of pizza gourmet |
Administrative infrastructure
| Developing strategy | No | It can be managed better by existing staff as they know about demand and have daily communications with available resources without occurring additional costs (Nielsen, Mitchell and Nørreklit, 2015). |
Maintaining restaurant facilities | No | This is primary activity and has to be done by daily staff as per overall requirements of pizza gourmet | |
Performing finance functions | No | Due to the involvement of confidential information, this task cannot be outsourced. | |
Performing reporting functions | No | Due to the involvement of confidential information, this task cannot be outsourced. | |
HR management | Providing training programs for staff and franchisees | Yes | This task will be outsourced to hire experts to train employees of the organisation. |
Recruiting staff, including e-recruitment | Yes | This task will be outsourced to recruitment agencies to recruit qualified individuals to strengthen workforce (Christensen and Kent, 2015). | |
Technology development | Developing advanced tracking system | Yes | Entire set up of developing software is not feasible so it must be outsourced to attain cost advantage. |
Developing website and potential mobile applications
| Yes | Entire set up of developing website and application is not feasible so it must be outsourced to attain cost advantage. | |
Procurement
| Negotiating access to premises and franchise | No | Huge amount is involved, so it is to be done by central management |
Negotiating supply arrangements with ingredient suppliers | Yes | It can be outsourced to to wholesale suppliers to minimise the cost of ingredients. | |
Negotiating supply arrangements with packaging suppliers | Yes | It can be outsourced to to agencies to minimise the cost of packing material (Tjader Vargas and Gao, 2014). |
Alhabeeb, M.J., 2012. Break?Even Analysis. Mathematical Finance, pp.247-273.
Goetsch, D.L. and Davis, S.B., 2014. Quality management for organisational excellence. Upper Saddle River, NJ: Pearson.
Christopher, M., 2016. Logistics & supply chain management. Pearson UK.
Monczka, R.M., 2015. Purchasing and supply chain management. Cengage Learning.
West, D., Ford, J. and Ibrahim, E., 2015. Strategic marketing: creating competitive advantage. Oxford University Press.
Kaplan, R.S. and Atkinson, A.A., 2015. Advanced management accounting. PHI Learning.
Otley, D. and Emmanuel, K.M.C., 2013. Readings in accounting for management control. Springer.
Fullerton, R.R., Kennedy, F.A. and Widener, S.K., 2013. Management accounting and control practices in a lean manufacturing environment. Accounting, Organisations and Society, 38(1), pp.50-71.
Nielsen, L.B., Mitchell, F. and Nørreklit, H., 2015, March. Management accounting and decision making: Two case studies of outsourcing. In Accounting Forum (Vol. 39, No. 1, pp. 64-82). Elsevier.
Christensen, J. and Kent, P., 2015. The decision to outsource risk management services. Accounting & Finance.
Tjader, Y., Vargas, L.G. and Gao, N., 2014. Firm-level outsourcing decision making: A balanced scorecard-based analytic network process model. International Journal of Production Economics, 147, pp.614-623.
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