BSBMGT517: Manage Operational Plan Assessment Task

Question:

In this task you are required to develop an operational plan based on the case study “The Office Assistant” on page 3 of the assessment to deliver organisation business goals and objectives. What the assessor is looking for;

• Evidence of use of the organisation’s business plan to determine an operational planningneed
• Evidence of consultation with key stakeholders:

o Include names and positions of all people consulted and briefly describe the nature and method of the consultation.
o As you are using the organisation information to complete this task, your trainer/ assessor will act as a role of stakeholder and you are required to obtain signature from your trainer/ assessor.

The operational plan must include the following information:

o Business goal: demonstrating an understanding of the organizations business goals and objectives.
o Objectives: understanding of what will be achieved through the implementation of the operational plan.
o Strategy: clear vision of the overall strategy for achieving the objective.
o Key actions: understanding of the key tasks required for implementing the plan including:

    ? deliverables
    ? person responsible
    ? timeline
    ? budget
    ? Resource requirements

o Key performance indicators: demonstrated use of SMARTT KPIs.
o Contingency plans: demonstrated understanding of risks and identification of appropriate mitigates. Outcome: clear vision of the expected outcome that demonstrates achievementof the strategy.
o Approvals: demonstrated understanding of the organizations operational plan approval process.