BSBMGT801 Direct the Development of a Knowledge Management Strategy for a Business

1. What are the different knowledge management tools and techniques used at Hewlett-Packard?
2. Differentiate between knowledge management and information systems?
3. What are the business focus areas of knowledge management?
BSBMGT801 Direct the development of a knowledge managemnt strategy for a business
4. Why is it important to identify the need for improvements in the organisation's strategic use of
knowledge ?
5. Explain the three major elements of knowledge management?
6. What are the barriers in the organisation which create problems in capturing information and leads
to failure of knowledge management?