The Human Resource department of Clarke & Co, a manufacturing company, is responsible for the management of personnel. Two key functions of the department are induction of new staff, and ongoing communication with existing staff, regarding company policies, procedures and expectations. Currently, the department manages a small number of policy documents which are periodically created as required. They are often poorly formatted. The HR department has a shared network drive for storage of documents, however files are often not named so that they are easily retrieved in the future. As Clarke & Co grows, so will the level of documentation required, so it is important that a system to ensure that policy and procedure document are created according to standard guidelines.
Task 1
Design a survey/questionnaire that can be used to identify organisational requirements for information entry, storage, output, and quality of document design and production.
Task 2
Design a survey/questionnaire that can be used to evaluate the organisations present and future information technology capability in terms of its effect on document design and production.
Task 3
Design a survey/questionnaire that can be used to identify types of documents used and required by the organisation.
Task 4
Develop a one-page style guide outlining the standards for designing policy and procedure documents. The style guide should:
a) ensure format of documents is appropriate to purpose and intended audience for document
b) displays information in a way that enhances readability
c) outline how documents should be named & stored
d) address:
I. font
II. spacing
III. bullet and numbering
IV. heading
V. margins
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