BSBINN601: Lead and Manage Organisational Change

The observation/demonstration will take place either in the workplace or the training environment, depending on the task to be undertaken and whether it is an observation or demonstration. Your instructor will ensure you are provided with the correct equipment and/or materials to complete the task. They will also inform you of how long you have to complete the task.

You should be able to demonstrate you can:

1.Identify change requirements and opportunities

2.Develop change management strategy

3.Implement change management strategy

You should also demonstrate the following skills:

ØReading

ØWriting

ØOral communication

ØNumeracy

ØNavigate the world of work

ØInteract with others

ØGet the work done

Activities

Activity 1A

Objective To provide you with an opportunity to identify strategic change needs through an analysis of organisational objectives.Activity Complete the following individually or in a group (as applicable to the specific activity and the assessment environment):

1.Why is it important to analyse an organisation’s objectives when identifying change requirements or opportunities?

2.Give three examples of the types of strategic change that may be required as a result of an analysis of organisational objectives

Activity 1B

Objective To provide you with an opportunity to review existing policies and practices against strategic objectives to identify where changes are required. Activity Complete the following individually or in a group (as applicable to the specific activity and the assessment environment):

1.Why should existing policies and practices be reviewed against strategic objectives?

2.Imagine that an organisation has a new strategic objective concerning the introduction of new technology throughout the business which will affect all employees. Which types of policies and practices may need to be reviewed in the light of this objective?

Activity 1C

Objective To provide you with an opportunity to monitor the external environment to identify events or trends that impact on the achievement of organisational objectives.

Activity Complete the following individually or in a group (as applicable to the specific activity and the assessment environment):

1.Give six examples of the types of external trends or events that may impact the achievement of an organisation’s objectives.

2.Using the PESTLE analysis tool, identify three current factors in each category which affect (or may potentially affect) your industry sector.

Activity 1D

Objective To provide you with an opportunity to identify major operational change requirements due to performance gaps, business opportunities or threats, or management decisions.

Activity Complete the following individually or in a group (as applicable to the specific activity and the assessment environment):

1.Give 3 examples of each of the following factors which may result in change in an organisation:

2.Imagine that a graphic design company has found that they are only delivering 70% of customer projects on time, that customer satisfaction is low and that a competitor has started trading on the same business park, targeting the same customer base. What changes might arise from this set of circumstances?

Activity 1E

Objective To provide you with an opportunity to review and prioritise change requirements or opportunities with relevant managers; and to consult stakeholders, specialists and experts to assist in the identification of major change requirements and opportunities.

Activity Complete the following individually or in a group (as applicable to the specific activity and the assessment environment):

1.Why is it important to review and prioritise change requirements or opportunities with relevant managers and specialists?

2.Group and case study questions 

a)In groups of three/four, the learner should consult with the group:

Meet with a group of managers about proposed new changes in manufacturing processes to improve productivity and reduce waste for the supply of ready-made sandwiches. Draw up an agenda for a meeting with this group and consult them about the proposed changes and their priorities.

b)Case study exercise – to be carried out in pairs, the learner should brief:

Brief a contractor to support you in identifying opportunities for a major change in your organisation/example organisation. What key points would you wish to include in this conversation?