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The clinical communication is the communication that takes place within the environs of the hospital; the parties involved in this type of communication are the clinic management, patients, nurses, and other staff within any health organization. The clinical information is very important since it is through this way that the workforce may get to understand their patients well and offer quality health services.
The secondary literature sources are usually known as review articles which summarize knowledge and findings gained from other research studies of other individuals. The authors never carried out the research themselves hence no results or methods sections. The authors of such sources use statements quoting the work of other authors and also the abstract section is short and reporting on a specific matter. The secondary literature sources used in this assignment can be related closely to the nursing, specifically on clinical communication in the following areas:
The secondary literature sources which talk about the general information about the clinical communication in the health organizations. The theoretical information concerning the general knowledge about the clinical communication was gotten from the following secondary literature sources:
These are standards set up by internationally approved organizations such as The Australian Commission on Safety and Quality in Healthcare. These standards set up the variety of ways in which various nursing practices should be undertaken to prevent medical malpractices which may affect the health of patients. The secondary literature sources which talk about the practice guidelines include:
Just like practice guidelines, the clinical protocols or guidelines are standards set up by internationally approved organizations such as The Australian Commission on Safety and Quality in Healthcare. These standards set up the variety of ways in which various nursing practices should be undertaken to prevent medical malpractices which may affect the health of patients. The secondary literature sources talking about the clinical protocols or guidelines include:
The government reports are very substantial for this assignment since they are important in finding out the standards put in place by the government to regulate the health services. There are guidelines put in place that enhances the communication between the patients and the healthcare providers and the healthcare workforce in general. The secondary literature sources talking about the government report include:
Great Britain: Parliamentary and Health Service Ombudsman, G. B. G. O., 2013. Report of two investigations by the Local Government Ombudsman for England and the Health Service Ombudsman for England: first report session 2009-2010. London: The Stationery Office.
Service, N. T. I., 2016. Government Reports Announcements & Index, Volume 87, Issues 21-24. Australia: Department of Commerce, National Technical Information Service.
Abraham, J, Kannampallil, TG, Almoosa, KF, Patel, B and Patel, VL 2014, Comparative evaluation of the content and structure of communication using two handoff tools: implications for patient safety, Journal of critical care, vol. 29, no. 2, pp. 311- 320.
Brock, D, Abu-Rish, E, Chiu, CR, Hammer, D, Wilson, S, Vorvick, L, Blondon, K, Schaad, D, Liner, D and Zierler, B 2013, Interprofessional education in team communication: working together to improve patient safety, BMJ Qual Saf, vol. 22, no. 5, pp. 414-423.
De Jong, CC, Ros, WJ and Schrijvers, G 2014. The effects on health behaviour and health outcomes of Internet-based asynchronous communication between health providers and patients with a chronic condition: a systematic review, Journal of medical Internet research, vol. 16, no.1, pp. 145-158.
Dougherty, L and Lister, S eds 2015, The Royal Marsden manual of clinical nursing procedures, John Wiley & Sons, pp. 971-992.
Doyle, C, Lennox, L and Bell, D 2013, A systematic review of evidence on the links between patient experience and clinical safety and effectiveness, BMJ open, vol. 3, no. 1, pp. 1570-1581.
Foronda, C, Gattamorta, K, Snowden, K and Bauman, EB 2014, Use of virtual clinical simulation to improve communication skills of baccalaureate nursing students: A pilot study, Nurse Education Today, vol. 34, no. 6, pp. 53-57.
Okuyama, A, Wagner, C and Bijnen, B 2014, Speaking up for patient safety by hospital-based health care professionals: a literature review, BMC health services research, vol. 14, no.1, pp. 61-67.
Randmaa, M, Mårtensson, G, Swenne, CL and Engström, M, 2014, SBAR improves communication and safety climate and decreases incident reports due to communication errors in an anaesthetic clinic: a prospective intervention study, BMJ open, vol. 4, no.1, pp. 4268-4283.
Redley, B, Bucknall, TK, Evans, S and Botti, M, 2016, Inter-professional clinical handover in post-anaesthetic care units: tools to improve quality and safety, International Journal for Quality in Health Care, vol. 28, no. 5, pp. 573-579.
Schickedanz, A, Huang, D, Lopez, A, Cheung, E, Lyles, CR, Bodenheimer, T and Sarkar, U, 2013, Access, interest, and attitudes toward electronic communication for health care among patients in the medical safety net, Journal of general internal medicine, vol. 28, no. 7, pp. 914-920.
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